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All items from the online shop can also be seen live in person ;-) Since February 2024, you can find our shop at Karwendelstr. 27 in 83661 Lenggries. Whether you want to try on shoes, test backpacks, or set up tents, I'd be happy to advise you!
Opening Hours
Mon-Wed: 15:00-18:00
Thu: 12:00-18:00
Fri: 10:00-18:00
Sat: 09:00-13:00
or by appointment.
Phone: 08042-9749629
FAQ
Landline: 08042-9749629 (Mon-Wed 3 PM-6 PM, Thursday: 12 PM-6 PM, Fri 10 AM-6 PM, Sat: 9 AM-1 PM).
If we can't answer the call directly, please leave a message – we'll call you back.
Email: chris@chrispacks.com
Alternatively, you can also chat with us directly.
For PayPal, credit card, and other payment methods, goods will be dispatched as quickly as possible.
For advance payment, shipping will occur after receipt of payment.
You can also pay with EC card on site.
Bank details:
Kreissparkasse Miesbach-Tegernsee
IBAN: DE94 7115 2570 0012 3493 04
We usually ship with DHL.
Delivery time:
We usually dispatch your order within 24 hours (working days). Typically, your order will arrive within Germany within 2 days. EU shipping usually takes a little longer.
Shipping costs:
Further details can be found at the bottom of the page.
Returns
You can find all information about cancellations in the cancellation policy.
Please return the goods well-packaged and with all product hangtags or product packaging.
The refund will be issued upon receipt of the goods, using the same payment method you used for the purchase.
Unfortunately, I cannot offer free returns.
Please send your return to:
Christian Handtke
chrispacks
Karwendelstr. 27
83661 Lenggries
I always appreciate your feedback – you are welcome to also tell me the reason for your return.
In case of incorrect deliveries, I will, of course, cover the return costs.
Complaints
Complaints are annoying – but we always try to find a quick solution:
Yes! All available items are directly on site.
In the store, you'll receive exclusive advice from me and my staff, and you can test and try on many products – such as tents, backpacks, stoves, or clothing. Every item in the shop is carefully selected by us, many items are tested by us beforehand, good advice is important to us!
Are you planning a big trip and would like exclusive advice? Can you only come outside opening hours? Then you can also arrange a special appointment. Just write to us or call.
You can find opening hours on the website.
Basically, yes!
Please send me an email beforehand with a photo and the most accurate description possible of the damage.
I will then get in touch with you, and together we will discuss next steps and whether a repair is possible.
No problem – I'm happy to help you.
Just make an appointment and stop by.
Whether it's tour planning, gear shakedown, packing list, how to pack your backpack correctly, or the question of what equipment you really need – we'll go through it together step by step.
Sign up for our newsletter and get a €5 discount on your first order.
Chrispacks is your go-to for ultralight gear for demanding tours. Born from personal experience on long trails, Chrispacks offers hand-picked, self-tested UL gear and honest advice – online or in-store in Lenggries.
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